Cookie Policy

Last Updated: May 9, 2026

1. Introduction

Welcome to Cafe Rio. We are committed to being transparent about the technologies we use on our website. This Cookie Policy is designed to help you understand what cookies are, how we use them, what types of cookies we deploy, and how you can control your cookie preferences.

This policy applies to all pages and services accessible through our website at eat-caferio.digital. It should be read alongside our Privacy Policy and Terms of Service, which together govern your use of our digital platforms.

If you have any questions about our use of cookies, you can contact us at any time using the contact details provided at the end of this document.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website operators to make their websites work more efficiently, as well as to provide reporting and analytical information.

Cookies allow a website to recognize your device and remember certain information about your visit, such as your preferred language, login status, items in a shopping cart, or your browsing preferences. This helps improve your overall user experience and enables websites to function correctly.

Cookies are set by either the website you are visiting (known as "first-party cookies") or by third-party companies whose services are integrated into the website (known as "third-party cookies"). Both types serve different purposes and may collect different kinds of information.

2.1 How Do Cookies Work?

When you visit eat-caferio.digital for the first time, our server sends a small file to your browser, which stores it on your device. Every time you return to our website or navigate to a new page within it, your browser sends this file back to our server. This process allows our website to recognize you, remember your preferences, and personalize your experience accordingly.

Cookies can be either session cookies, which are temporary and deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time or until you manually delete them.

3. Why Do We Use Cookies?

Cafe Rio uses cookies and similar tracking technologies for a variety of important purposes, including:

  • Ensuring our website functions correctly and securely
  • Remembering your preferences and settings
  • Analyzing how visitors use our website to help us improve performance
  • Delivering relevant advertising and promotional content
  • Measuring the effectiveness of our marketing campaigns
  • Providing a seamless and personalized browsing experience
  • Supporting online ordering and reservation functionalities
  • Protecting against fraudulent activity and security threats

We strive to use only the cookies that are necessary or that genuinely improve the experience of our visitors. We regularly review our cookie usage to ensure compliance with applicable laws and regulations.

4. Types of Cookies We Use

We classify the cookies we use into four main categories: Essential, Functional, Analytics, and Advertising. Below is a detailed explanation of each category.

4.1 Essential Cookies

Essential cookies are strictly necessary for our website to operate correctly. Without these cookies, certain features of our website — such as navigating between pages, accessing secure areas, or completing an online order — would not work. These cookies do not collect any personally identifiable information and cannot be disabled without significantly impairing your ability to use the website.

Because these cookies are fundamental to the operation of the site, they are always active and do not require your consent under applicable law.

4.2 Functional Cookies

Functional cookies allow our website to remember choices you have made — such as your preferred location, language, or whether you have previously accepted our cookie notice — and to provide enhanced, more personalized features. These cookies may be set by us or by third-party providers whose services we have integrated into our pages.

If you disable functional cookies, some or all of these personalized features may not work as expected, and you may need to re-enter your preferences each time you visit.

4.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data allows us to measure performance, identify popular content, and detect potential issues so we can continuously improve our website and the services we offer.

We use Google Analytics, one of the most widely used web analytics tools, to collect this data. Google Analytics uses cookies to track user behavior across sessions and pages. The information generated is transmitted to Google's servers and used to compile statistical reports on website activity.

4.4 Advertising Cookies

Advertising cookies (also known as targeting or marketing cookies) are used to deliver advertisements that are relevant and meaningful to you. They track your browsing habits across our website and other websites you visit, allowing advertisers and us to build a profile of your interests and show you ads that are more likely to be relevant to you.

We use Google Ads and may integrate other advertising platforms. These cookies may also be used to limit the number of times you see the same advertisement and to measure the effectiveness of advertising campaigns.

5. Cookies We Use — Detailed Table

The following table provides specific details about the cookies currently in use on eat-caferio.digital, including their name, purpose, type, and duration.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Distinguishes between users and sessions. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate, limiting the collection of data on high traffic sites. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Tracks conversions from Google Ads. Advertising 3 months
_fbp Facebook / Meta Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Advertising 3 months
cookieconsent_status Cafe Rio (First Party) Stores the user's cookie consent preferences so the cookie notice is not repeatedly displayed on every visit. Essential / Functional 1 year
PHPSESSID Cafe Rio (First Party) Preserves the user's session state across page requests. Required for online ordering and secure account access. Essential Session
location_pref Cafe Rio (First Party) Stores your preferred Cafe Rio restaurant location so it can be pre-selected on future visits. Functional 6 months
cart_token Cafe Rio (First Party) Maintains the contents of your online ordering cart between pages and sessions. Essential Session / 7 days
_hjSessionUser Hotjar Set when a user first lands on a page. Used to persist the Hotjar User ID, which is unique to that site, to ensure data from subsequent visits to the same site are attributed to the same user ID. Analytics 1 year
_hjSession Hotjar Holds current session data. Ensures subsequent requests in the same session are attributed to the same session. Analytics 30 minutes
IDE Google DoubleClick Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Advertising 1 year

Note: The above table reflects our current cookie usage as of May 9, 2026. This list may be updated periodically as we add or remove services. We encourage you to check this page regularly for updates.

6. Third-Party Cookies and Technologies

In addition to cookies set directly by Cafe Rio, we allow certain trusted third-party services to place cookies on our website. These third parties have their own privacy and cookie policies, and we encourage you to review them. We are not responsible for the content or practices of these external parties.

6.1 Google Services

We use Google Analytics to analyze website traffic and user behavior. Google may also use data collected via their cookies for their own purposes, including the improvement of their services. For more information, visit the Google Privacy Policy.

We also use Google Ads for targeted advertising campaigns. Google uses cookies like _gcl_au and IDE to track ad conversions and serve relevant advertisements.

6.2 Facebook / Meta

We may use the Facebook Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver targeted advertisements to users who have shown interest in our products. Facebook's cookie practices are governed by the Meta Privacy Policy.

6.3 Hotjar

We use Hotjar to better understand our users' needs and to optimize our website experience. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices. For more information, visit the Hotjar Privacy Policy.

7. Similar Tracking Technologies

In addition to cookies, we may use other similar tracking technologies on our website, including:

  • Web Beacons (Pixel Tags): Tiny invisible images embedded in web pages or emails that allow us to track whether a page has been viewed or an email has been opened.
  • Local Storage: A browser-based storage mechanism that allows us to save data locally on your device, often used for performance optimization and preference storage.
  • Session Storage: Similar to local storage but data is cleared when the browser session ends. Used to maintain temporary information during your visit.
  • JavaScript Tags: Scripts embedded in our web pages that allow third-party tools such as analytics and advertising platforms to function.

8. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies (other than strictly essential cookies). There are several ways you can manage your cookie preferences:

8.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Settings," or "Preferences" menu of your browser. Below are direct links to cookie management instructions for the most popular browsers:

Please note that restricting cookies through your browser may affect the functionality of our website and other websites you visit.

8.2 Opt-Out Tools Provided by Third Parties

Several of our third-party partners offer their own opt-out tools. We encourage you to use the following resources to control how these companies use your data:

  • Google Analytics Opt-Out: You can install the Google Analytics Opt-Out Browser Add-on to prevent your data from being used by Google Analytics.
  • Google Ads Personalization: Manage or opt out of personalized Google advertising at Google Ad Settings.
  • Facebook / Meta Ad Preferences: Manage your Facebook ad preferences at Facebook Ad Settings.
  • Network Advertising Initiative (NAI): Opt out of interest-based advertising from NAI member companies at NAI Opt-Out Tool.
  • Digital Advertising Alliance (DAA): Opt out of interest-based advertising from DAA participating companies at DAA Opt-Out Tool.
  • Hotjar Opt-Out: Opt out of Hotjar's data collection at Hotjar Opt-Out.

8.3 Do Not Track (DNT) Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is currently no uniform standard for how websites should respond to DNT signals, our website does not currently respond to DNT browser signals. However, you can use the opt-out tools listed above to limit tracking.

9. Impact of Disabling Cookies

While you have the right to refuse or disable certain cookies, please be aware that doing so may affect your experience on our website. Below is a summary of the potential impact by cookie type:

Cookie Type Impact of Disabling
Essential Cookies The website may not function correctly. Core features such as online ordering, secure login, and page navigation may be unavailable or impaired.
Functional Cookies Your preferences (such as saved location, language settings, and prior choices) will not be remembered between visits, requiring you to re-enter them each time.
Analytics Cookies We will be unable to track how the website is used, making it harder for us to identify and fix issues or improve performance. Your experience will not be directly affected, but our ability to improve the site will be limited.
Advertising Cookies You will still see advertisements, but they will be less relevant to your interests. You may also see ads more frequently, as the system will not be able to manage ad frequency capping.

10. Your Privacy Rights Under U.S. Law

Depending on where you are located within the United States, you may have specific rights regarding the data collected through cookies and similar technologies.

Under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information is collected about them, including through cookies
  • Opt out of the sale or sharing of their personal information
  • Request deletion of their personal data
  • Non-discrimination for exercising their privacy rights

The Federal Trade Commission (FTC) Act also governs our commitment to transparent and fair data practices at the federal level. We are committed to complying with all applicable federal and state privacy laws.

If you are a California resident and wish to exercise your rights, please contact us using the information provided below.

11. Cookies and Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from children through cookies or any other means. If you believe that we may have inadvertently collected data from a child under 13, please contact us immediately and we will take steps to delete that information.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable laws and regulations. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via a banner on our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

Cafe Rio — Contact Information